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SAP C-C4H47-2503 Exam Syllabus Topics:

Topic
Details

Topic 1

Set-up of Sales-Specific Capabilities: This section of the exam measures the skills of a Sales Operations Specialist and covers configuring essential sales features such as leads, opportunities, pipeline management, forecasting, activities, and integration with tools like Microsoft Teams and email. It focuses on tailoring sales processes for productivity and visibility.

Topic 2

General, Company, Users, and Control Settings: This section of the exam measures the skills of a System Administrator and focuses on how to manage foundational system settings. It includes setting up employees, users, authorizations, business roles, and the organizational structure to control access and processes efficiently.

Topic 3

Activities Management: This section of the exam measures the skills of a Sales Support Specialist and focuses on managing tasks and calls. It includes features such as call lists and task management to help users stay on top of daily sales activities and follow-ups.

Topic 4

Mobile App: This section of the exam measures the skills of a Field Sales Representative and covers the use of the SAP Sales Cloud Version 2 Mobile App. It includes setup and a review of available capabilities, supporting productivity on the go.

Topic 5

Leads and Opportunity Management: This section of the exam measures the skills of a Sales Executive and evaluates knowledge of working with leads and opportunities. It also includes using the pipeline and forecast tracker to monitor and manage sales performance throughout the sales cycle.

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SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2 Sample Questions (Q61-Q66):

NEW QUESTION # 61
Which steps would you take to create a Call List so it can be executed and monitored via the Digital Selling Workspace?

A. Create Call List
B. Define Key Objectives of Call List
C. Define Key Objectives of Call List
D. Create Call List

Answer: D

NEW QUESTION # 62
What are Playbooks for Leads and Opportunities?

A. A pre-defined, uncustomizable, set of actions supporting Sales Representatives
B. An autoflow tailored to Sales Managers and Sales Representatives
C. A new Low Code tool available in SAP Sales Cloud Version 2
D. A customizable set of activity and action proposals tailored to each sales phase in a sales cycle

Answer: D

NEW QUESTION # 63
As an Administrator, which of the following Interaction filters can be displayed as part of Customer Insights for Accounts? Note: There are 3 correct answers to this question.

A. Phone Calls
B. Emails
C. Chats
D. Trend Analytics
E. Hugrank

Answer: A,B,C

NEW QUESTION # 64
As an Administrator, you are asked to change user interface texts for some standard applications. Which tool would you use to configure the texts?

A. Branding
B. Language Adaptation
C. SAP Build App
D. UI Adaptation

Answer: B

NEW QUESTION # 65
As a Sales Manager, you want to create a Playbook for Opportunities.
Which of the following activity types can you create?
Note: There are 3 correct answers to this question.

A. Appointment
B. Survey
C. Call List
D. Update Field
E. Email

Answer: A,B,E

NEW QUESTION # 66
......

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